Supporting the
long term plan
Response’s FCP offering can provide you with a flexible, cost effective method of delivering patient care. We have 20 years of experience delivering MSK physiotherapy across the UK to individuals, businesses, and the NHS.
Our physiotherapists have proven themselves as important members of expanding general practice teams responsible for delivering optimal services, and we are proud to be able to support the NHS by meeting the challenges.
We have embraced digital options to support demand and to improve choice and access for patients.
Enhanced Access, 52 weeks a year, service also available
Let us help you to help others
Flexible FCP Services
Our First Contact Practitioners are becoming important members of expanding general practice teams responsible for delivering optimal services, and we are proud to be able to support the NHS by meeting the challenges of the stretched health sector.
Watch the video to learn more about our First Contact Practitioner Services or email rkendall@responsephysio.com
Supporting the NHS to ensure the patient sees the right person in the right place, first time.
OUR APPROACH TO FCP SERVICES
In the UK, MSK problems account for 30% of all GP appointments. By having Physio FCPs within GP practices, a more efficient and effective MSK pathway is created, with better outcomes for patients and more benefits for GP practices.
We can deliver an end-to-end, fully managed FCP service, embedded inside primary care settings to improve patient care while protecting GP resources. Our nationwide FCP services have been tried and tested, adapted and refined to comply with HEE and NHS England guidelines.

More than 1 in 4 GP appointments can be managed by a Response FCP clinician
Response FCP service performance
utilisation of FCP’s appointments
of MSK cases are managed without GP intervention
patient satisfaction score
Customer review

We have found Response Physio & Sports Therapy to be a very approachable and easy organisation to work with, delivering first contact physio (FCP) service to our 125,000 patients. The staff and most importantly patients have offered very positive feedback.

Are you looking for an exciting and rewarding First Contact Practitioner role?
We have various FCP opportunities in clinics in Nottingham, Medway, Grays and Hastings. Find out more on our careers page!
Any Qualified Provision (AQP)
As well as our work in private practice, occupational health and first contact practitioner services, Response Physio & Sports Therapy is a recognised AQP provider. Having undergone the required service and quality assessments needed to gain this accreditation we utilise our growing workforce to offload MSK outpatient physiotherapy caseloads from local NHS services, helping to reduce waiting times for patients.
We have successfully provided AQP services for several years with positive outcomes for patients and the NHS. With multiple clinics across the country with access to premium rehabilitation and exercise facilities and our treatment room, we are well placed to assist the NHS in the care of a wide range of patients, from general MSK conditions to post-operative or orthopaedic conditions.
With our dedicated support team, working with our expert clinicians, we can offer a rounded service to provide the care and treatment patients require. In addition, we are in a position to provide the administrative and communication needs of the local NHS department our service supports.
As we want to develop and grow our relationship with the NHS even further, we have recently invested more resources into the NHS Services channel of our company. We are well placed to add additional AQP contracts to those we already provide.
If you would like to find out what we could do for your organisation please do not hesitate to get in touch.